Facebook mistakes Kentucky woman for a Westworld bot – TechCrunch

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PSA: Don’t use a well-liked model title in your on-line accounts.

Fb’s social media workforce by accident directed customers to the Messenger account of a random Fb person this morning, as a substitute of the brand new HBO Westworld Messenger account it was attempting to advertise. On Twitter, the Messenger account instructed followers to talk with “Tes, the host of the brand new @WestworldHBO expertise on Messenger” and linked to the Messenger account, messenger.com/t/westworld.

One small drawback: “Westworld” was a Kentucky lady named Lisa, not an account run by HBO.

The error was first noticed by Matt Navarra, who questioned if Lisa was about to get an inbox slammed with messages.

Fb Messenger about to destroy the inbox of a random girls from Kentucky?

They despatched this tweet about Westworld, however the hyperlink takes you to an everyday FB person referred to as Lisa… Not a Westworld bot?!

Oops! pic.twitter.com/gg8u4PfOIP

— Matt Navarra (@MattNavarra) Might 29, 2018

The tweet was up for a few hours earlier than the error was realized.

Because of this, Lisa acquired a small handful of messages – round 20, she says. Fb’s messaging system filtered these as “message requests,” which is the way it handles unsolicited chat requests. Thankfully, the headache was minimal for the unintended recipient as she was capable of simply decline the incoming requests with out having to reply.

Lisa says Fb additionally reached out to her to apologize, and it corrected the hyperlink.

She has a humorousness about the entire thing, as properly.

“Guess that’s what I get for calling my house Westworld lol” she texted again to us after we requested her in regards to the scenario.

Fb confirmed the error, in an announcement.

“For a short while this morning, a tweet from the Messenger Twitter account incorrectly linked individuals to message a person particular person, as a substitute of the meant bot for Messenger. As quickly as we grew to become conscious of the error, we instantly corrected it. We’re very sorry for any bother or confusion this induced,” a Fb spokesperson responded.

Supply hyperlink – https://techcrunch.com/2018/05/29/facebook-mistakes-kentucky-woman-for-a-westworld-bot/

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